Frequently Asked Questions

What is Massage Therapy?

Massage Therapy is the assessment and treatment of the soft tissues and joints of the body by manipulation in order to develop, maintain, rehabilitate or augment physical function, or relieve pain. (Massage Therapy Act, 1991).

What is Therapeutic Ultrasound?

Therapeutic ultrasound is a treatment modality used to provide deep heating to soft tissues in the body. These tissues include muscles, tendons, joints, and ligaments. It helps with reducing local swelling, chronic inflammation, increases circulation at injured sites and decreases pain while speeding up rehabilitation of injuries.

What is Cupping Therapy?

A vacuum is created in a plastic cup, drawing the skin up to address the layers of superficial fascia. This causes new blood to rush in and to remove stagnation. This affects deeper tissues by removing fascial restrictions to increase range of motion by releasing tension, breaking down scar tissue, repairs tissue and improves circulation..

What is Acupuncture?

Acupuncture is a complementary medical practice that entails stimulating certain points on the body, most often with a needle penetrating the skin, to alleviate pain or to help treat various health conditions.

What time is Neuro-Proprioceptive Taping?

Neuro-proprioceptive taping uses a flexible, latex free kinesio tape to give support and stability to your joints and muscles without affecting circulation and range of motion. It can provide pain relief, improve proprioception and optimize muscular activity.

What time should I arrive for my appointment?

We ask that you arrive at least 5 minutes early for your initial visit.

What should I expect during my visit?

At your initial appointment, a discussion of your overall health history will occur and then special orthopedic assessments will take place. These assessments range from gait and postural analysis, range of motion of the affected joint (s), palpation, special orthopedic tests, neurological and sensory tests, reflexes, blood pressure check and other tests as required.

What should I wear to my appointment?

Dress comfortably for your appointment and only areas being treated will require clothing removal to your level of comfort.

How do I pay for my treatment?

We accept cash, cheques and email money transfers (e-transfer) as payment methods.

What is your cancellation policy?

We require a minimum of 24 hours notice.  If no notice is given, we reserve the right to charge a cancellation fee. We understand that emergency or health situations happen and will determine if a fee will apply based on the circumstances.

If you have questions that were not answered here, please contact us.